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Shipping & Returns

Shipping Policy

  • Sidhaasha ships its products to almost all parts of India.

  • Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you will need to place multiple orders.

  • We make our best efforts to ship each item in your order within 3 working days of the order. However in some cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from some other Warehouses.

  • For all areas serviced by reputed couriers, the delivery time would be within 3 to 10 business days of shipping (i.e. all week days excluding Sundays and public holidays). In case of items weighing over 2 kilos or high volume, we may take a couple of days longer to reach you. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location. Please contact our customer care +91 7710171393 number for more details.

  • Our prices are all inclusive & you will get the final price during check out. You need not pay anything extra.

  • Currently we do not deliver to locations outside India.

  • While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

  • The color of the product shipped may vary from the one displayed on the website (subject to availability of the same). If you are very particular about a color, please mention so in the description column while placing the order or call us to confirm the same. If your preference is not specifically stated to us we will not bear the return/shipping charges for any exchange.

  • On placing the order, you will receive an email stating the name of the courier company and the tracking number of your consignment in your registered email Id. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

  • We will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.

Return & Exchange Policy

  • We offer 7 days hassle-free returns & exchange from the date of delivery and a further 5-7 days for the returned product(s) to reach us. We also offer reverse pick-up services. A reverse shipment fee of Rs 100 will be deducted at the time of refund per order, regardless of the number of items within that order. This means that if an order contains multiple items, only a single deduction of Rs 100 will be made for the entire order, not on each individual clothing item.

  • For COD orders, a store credit will be provided within 1-2 working days from the day of return pickup on your registered email address/contact number.

  • Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition or have clearly been worn, a refund would not be provided.

  • Kindly allow 7 days for the return to be processed and the amount to be shown in your bank account. PLEASE NOTE: REFUND / BANK TRANSFER ARE ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE.

  • Payments made with COD option will receive store credit equivalent to the amount paid by you, which can be used anytime.

  • Shipping Charges are Non-Refundable.

  • You can get in touch with us about any issues at our customer support portal by dropping a message on sidhaasha9@gmail.com. You can also reach us on +91 7710171393. All queries will be solved between Monday-Sunday, 10 am- 8 pm. All pending queries will be solved on priority the next day. 

  • Please note that we do not solve customer queries on WhatsApp. 

  • Cancellations will only be possible till the order has not been dispatched from our warehouse.

  • In case an incorrect product shipped, damaged in transit, or with defects we will bear the return shipping. Please send us a mail at sidhaasha9@gmail.com or call us on +91 7710171393 with the details of your grievance.

  • We will pay the return shipping charges and will send a replacement within 10 working days. We reserve the right to pay you back in cash or kind in case there are no stocks left of the item returned.

REFUNDS FOR FREE PRODUCT DEALS

Any items purchased during (Buy 1 Get 1 Free) or any such promotions wherein free products are included, such orders will not be eligible for any returns. 

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